SOUTH LAKELAND DISTRICT COUNCIL issued the following extensive information to Visitors – 14 May 2020:



Visitors to South Lakeland are being urged to behave with respect towards local communities following the government’s lifting of travel restrictions.

The new national guidance announced this week now permits unlimited travel time to exercise and unlimited exercise time. South Lakeland District Council (SLDC) has responded by backing calls from Cumbria’s multi-agency Local Resilience Forum for people to stay local for their exercise and not rush back to the Lake District just yet.

The Resilience Forum brings together agencies involved in Cumbria’s Coronavirus response, including local district councils, health authorities, Lake District National Park, tourism representatives and police. Forum members have united to manage the impact of expected large increases in visitors travelling to the South Lakeland area and across the county and want to reassure residents that every precaution is being taken to keep them safe.

In response to the new government guidance, SLDC is making a number of changes to car parking arrangements, is re-opening its marina facilities at Ferry Nab, Bowness-on-Windermere, and has updated guidance on use of public open spaces managed by the council.

SLDC Leader Councillor Giles Archibald said:

“In light of the revised government guidance we anticipate that people will want to travel to the Lake District, the Yorkshire Dales and South Lakeland to exercise and to enjoy the countryside.

“However, our current position is to discourage those visits and appeal to people not to come. All the different agencies are united in a clear message – please don’t head back to the Lake District or the Yorkshire Dales just because you can, we are not ready for you yet.

“Many facilities like shops, cafes, pubs and public toilets remain closed and we still have one of the highest infection rates nationally. Any large influx of people coming into these areas could make that situation worse.

“But we recognise that we cannot stop people coming here if they wish, so we have been preparing this week for the possibility of lots of day visitors arriving from this weekend.’’

For those that do decide to visit the area there are three key messages:

RESPECT our communities

Be considerate and don’t do things that increase the risk or cause problems for local people, particularly the vulnerable.  For example, avoid using paths through farmers’ yards, park considerately, keep your dog on a lead and take your litter home.

Plan ahead and avoid busy places.

Consider the lack of toilet and washing facilities and don’t behave in an anti-social manner.

RESPECT the risk – South Lakeland and Cumbria continues to record new cases of the virus every day and the threat has not gone away

Don’t take risks on the fells, on the water or on the roads. Stay within the limits of your ability and equipment at all times. If you get into trouble, help may take longer to arrive and you will put unnecessary additional pressure on local health and emergency workers as well as volunteer mountain rescue and coastal rescue services.

RESPECT the rules

Observe all social distancing rules. The government guidance is clear that there should be no overnight stays, no camping, no visiting second homes. Avoid crowds.

Car parking

To help manage visitor car parking, agencies that operate car parks in the national parks, including the National Trust, United Utilities, local councils and both the Lake District National Park Authority (LDNPA) and Yorkshire Dales National Park Authority, have agreed to re-open any closed car parks and re-introduce parking charges where they had been suspended to support key workers in the Coronavirus response.

This is to remove the incentive of free parking that may attract more visitors, but also to provide adequate parking to avoid vehicles being left on grass verges or in side streets or residential areas.

SLDC is reintroducing parking charges on all its car parks within the Lake District National Park from Friday, 15 May.

Parking charges will continue to be suspended on SLDC car parks outside the national parks (in Grange, Milnthorpe, Kirkby Lonsdale, Kendal and Ulverston) until June.

NHS staff, care workers and NHS volunteer responders involved in the Coronavirus response will be able to obtain a key worker parking pass from their employer under the government guidance, which will  allow them to park for free on all SLDC car parks.

Passes are available through NHS Trusts, local authorities and the Royal Voluntary Service. For further details visit:

Any SLDC parking permits that expired at the end of March can still be used until the end of May.

Revised signs will be erected in car parks to ensure social distancing and signs in car parks where charges have been reintroduced will strongly encourage pay-by-phone and contactless payments to reduce risk of virus transmission.

A new web page is being promoted by the LDNPA  which encourages people travelling to the Lake District to park safely and avoid the more popular destinations.

Parks and playgrounds

Government advice is that the risk of infection outside is significantly lower than inside, and has updated its rules so that, as well as exercise, people can now also spend time outdoors. SLDC is putting up new signs in parks and public spaces that it manages urging compliance with social distancing guidelines and use of personal sanitisers after contact with any shared surfaces. SLDC is reminding everyone that play areas managed by the council will remain closed in line with the government’s latest guidance.

Ferry Nab Marina, Bowness

Clarification received from government this week has confirmed that all forms of water sports practiced on open waterways, including sailing and windsurfing, are now allowed. As a result SLDC is working to safely re-open its marina facilities at Ferry Nab, Bowness. Signage will be erected urging users of the facilities to observe social distancing guidelines and to use personal sanitisers after contact with any shared surfaces.

Councillor Archibald continued: “This is a very difficult position for us. There is a real concern that the more popular areas of the Lake District and Dales, many of which fall within the district of South Lakeland, could see big increases in visitors following the change in the guidance.

“Our first priority is to minimise the impact of this expected rise in visitors on our communities and we are working closely with our partners to ensure a consistent approach and a clear message to visitors that, if you do feel the need to travel to our area, to behave with respect and care.’’

For more information, please contact the SLDC Communications Team on 01539 793300.

COVID19 Self-isolators Information

Lakes Parish Area/neighbouring areas
Useful numbers list May 2020
Produced by Juliet Cunningham / Ambleside Parish Centre

Ambleside Parish Centre in partnership with Windermere School is able to offer hot lunches Mon to Fri to its local Community. They cost £3 for two courses, or free if you have lost your income, and can be picked up each day from the centre Mon to Fri, or delivered by a volunteer to your door. Contact Book by Wednesday evening for Hawkshead, Revd John Dixon, or by noon each Thursday for Ambleside for lunches  the next week. Scheme currently available for residents of Ambleside, Grasmere, the Langdales and Hawkshead. Thanks to Garside’s Butchers for donations of Cumberland Sausage, and to the YHA of Coniston, Windermere and Lakeside for donations of frozen catering sized meals which will help us extend the scheme for as long as possible. Thanks also to the Prince’s Countryside Trust for a grant.

Ryan at Kysty’s has kindly offered the use of their kitchens to prepare a free vegetarian soup and bread or a tray-bake, available free to those with no or low income on a Saturday and Sunday lunchtime. Soup will be put in reusable insulated cup containers, (again donated by local businesses, including Electricity North West), and can be picked up from Kysty’s, or home delivered by a volunteer. Contact for details/ to order.

A) Community Hubs
B) Health Centre/ Pharmacies/ Feet/ Dentists /Vets and Animals
C) Local Businesses which home deliver/ offer click and collect.
D) Online Local Classes: Exercise, Sight Advice South Lakes, ATN.
E) Building Society/ Post Office Opening Times
F) Parish Councils/South Lakeland District Council
G) Utilities
County Council
I) Hospital Transport
J) Mental Health/Safeguarding.
K) Food Bank Opening times.

A) Community hubs for telephone support / volunteer recruitment
Ambleside Parish Centre Team 015394 34172 Mon to Thurs 10:00am until 2:00pm, or
Grasmere; Nicola and team 077250 57153.
Langdales/Skelwith Bridge/Coniston; Fiona and Ollie 015394 41812
Hawkshead; John Dixon and Team 0772 9628 306.
Rydal; Andrew 07919 336313
NHS Volunteer Responders, delivered by RVS. Call 0808 196 3646 or visit Can offer support to those struggling with being in Self Isolation.

B) Health Centre/Pharmacies/Feet/Dentists/Vets/Animals

Central Lakes Medical Group 015394 32693. If you have COVID 19 Symptoms please phone first.
Thomas Bell Pharmacy. 015394 33345 or 07835 825719. Volunteer delivery drivers in place. Safe space for accessing help around Domestic Abuse, and can issue emergency contraception in a confidential environment.
Boots the Chemist 015394 33355. Volunteer delivery drivers in place. Have a Safe Space for accessing help around Domestic Abuse.
Dentists. If you have a dental emergency and you are registered with a dentist, please contact them by phone for advice. They are able to offer pain relief and anti-biotics. If you are not registered with a dentist, then contact the Dental Helpline number, 01539 716822, for advice, and appropriate pain relief/anti biotics. Fees may apply. If your problem is not helped by the level of treatment described above, your dentist/ triage provider can then refer you on to nearest emergency walk in centre.
Grasmere Pharmacy 015394 35553. Volunteer delivery drivers in place.
Lakeland Footcare. Becky will be offering an emergency appointment system for clients at Ambleside Parish Centre on a Thursdays between 10:00 am and 2:00pm. Tel to book on 01229778858.
Oakhill Veterinary Group 015394 32631. Will deliver animal medicine and animal food products, volunteer driver in place.

If you have to go in to hospital and are worried about your pets;
Cinnamon Trust 01736 757900
The Dogs Trust 015949 5518

If you need help with walking your dog, contact your nearest community hub where volunteers are available, willing and able to help.
Let your cats out as usual.

C) Businesses which home deliver/offer click and collect.
Asda, Morrison’s, Tesco, Sainsbury’s, etc. all do home delivery, but currently there can be a three week wait for a delivery slot. Both Aldi and Booths now also offer a new home delivery service, but only for those classed as the most vulnerable. Check online with each direct for more information on click and collect.

Support Local Businesses!

Ambleside Sheepskins. To organise an appointment only service to view the shop products, email
Ambleside Spar 015394 33127. Click and Collect Service now available, (for vulnerable/self-isolators only).
Ambleside Tesco Express Home delivery available, but no slots for next three weeks. Instore shopping, 2m rule.
Apple Pie Bakery Ambleside. Now taking orders for contactless collection on a Friday, between 1pm and 4pm. If demand is there, may be able to offer home delivery. Orders need to be placed before 4pm on a Wednesday. Order online or if this is not possible for you, tel 07983165144
Beer Ambleside will deliver micro-brewery to your doorstep. or call 07852881105 07935789581.
Food in the Fells. Ambleside. Will deliver a range of hot, freshly prepared food to your door, (burgers, Kebabs, pizza) Thursday to Monday, between 5pm and 9pm. Order with Katy by phone. 015394 34584. Children’s menu available. Whole area covered.
Fruit and Vegetable Market Stall, Ambleside. Open every Wednesday from 9am until 12 noon, King Street car park,  in the usual place.
FW Garside’s Family Butcher 015394 32211 Home Delivery available, Ambleside and Langdale (Wed and Fri), Grasmere (Sat). Order by phone.
Granny Smiths 015394 33145. Open usual hours, fresh fruit and veg, dry goods, non-vegetarian, GF foods etc. able to offer a click and collect service, whilst stocks last. Volunteer Delivery Driver in place.
Grasmere Co-op. Tel 015394 35229 Home delivery for Grasmere only, contact Grasmere Hub.
His and Hers hairdressers. No haircuts etc. allowed, but shampoo, conditioner, styling products, pamper packages and advice available. Contact Lisa at or phone/text 07739687866. Free delivery to your home.
Kindred Spirits, Ambleside based Artisan Gin shop. Now taking online sales with home delivery at
Langdale Co-op 015394 37260 Free home delivery whilst stocks last. Contact the local Hub.
J F Martin & Co, Cleaning and DIY Products. Have antiseptic Hand Wash and Bleach. Will deliver to the Ambleside area, Tel 015394 32138.
Peggy’s Bakery, (Ambleside). Not able to offer home delivery, shop/bakery opening hours 9-1.30pm Wed, Thurs, Fri, Sat. Tel 015394 32303.
Rattle Ghyll Shop Ambleside. Orders taken for home free home delivery of Fresh Vegetable Boxes, Diary, Freshly roasted Coffee, Dried, Freshly baked goods and other grocery items. (Thurs). Have Flour and Eco Toilet rolls. Tel 07342115830 Volunteer Delivery driver in place.
Sam Read Bookseller. Taking online and telephone orders. 015394 35374. Volunteer drivers in place.
Shake Waffle and Roll. Will deliver to your door on Sat/Sun. Offer a range of fresh fruit smoothies, milkshakes, Afternoon Teas, Ploughman’s lunches, ( meat and vegetarian), ice-creams (vegan available). Order on 07528 756739.
Stiles Coffee Bar. Tel 015394 33585 email Can deliver a range of take away items, fresh vegetables, fruit and grocery items. Still have Toilet rolls! Will charge £2 per delivery to Ambleside, £4 Grasmere, (to pay a wage to a local driver.)
Westmorland Gazette. Free delivery for 6 weeks. Call 0800 953 0227. The paper is struggling as advertising and sales plummet. Please keep buying this vital resource to help it survive.

D) Online local Exercise Providers

The free Age UK chair-based exercise session runs on Fridays, 11am, on Zoom, contact or 07743 046667.

Lou Beetham (Fully qualified Fitness Pilates and Level 3 Mat Pilates Instructor based in Ambleside). Mon 10.30am Beginners Pilates, 10.30am Wed Mat Pilates, 10.30am Fri Fitness Pilates. Via Facebook Live and Zoom. Contact 07835090003, Free.
Ursula Brendling, info at 25 Years’ Experience as a professional fitness Instructor based in Ambleside. Zoom/ Skype classes available, contact, tel 07743 046667. Will be offering her Age UK chair based exercise session every Friday via Zoom at 11:00am, free. Also offering a Zoom class for all runners on Tues at 6pm for 30 mins, £4 with a donation to the NHS.
Libby Dixon, fully qualified Pilates Instructor, based in Grasmere. Zoom online classes available, free or for a small donation. Help maximise mobility, movement every day flexibility, suppleness and strength. Contact Libby
Emma Robinson, Fit District, Ambleside. Dance background, and Classes available via Zoom for Zumba, legs and bums, HIIT. £4 per session. Contact 07393207801
Sight Advice South Lakes
Daily classes for those with visual impairment on Zoom
Mon 11:00 am Talking Newspaper
Tues 2:00 pm Poetry Reading
Wed 10:00 am Tech Know How with Sight and Sound
Thurs 10:00am Ask Sight Advice Virtual Drop In
Fri 10:00 am Quiz, coffee morning.
Contact them direct on 01539 769055 for information on all things visual impairment related.

All Together Now/ AWAZ International Community Events, for non-English speakers and overseas workers.
Fridays 10:30am, International Story Group. Open to all via Zoom.
Tues 4-5pm All Together Now Kitchen Garden Group. Zoom sessions on window box planting using what you have, e.g. carrot tops, sprouting beans etc. Planting demo’s alternating with cooking demos. Also virtual garden tours. Zoom.
Wed 1:00pm to 3pm Dip In and Out International Community Hub. Speakers via Facebook page.
For more information, advice and support contact Gale Chen at, tel 07724 251821.

E) Building Society and Post Office Opening times.

Cumberland Building Society, Open in Ambleside from 10am until 2pm every Wednesday. Customers are advised to check online for any subsequent changes.
Furness Building Society 015394 82550 Ambleside branch closed.
Ambleside Post office 015394 34780. Open Mon, Wed and Fri, 9-12.30.
Outreach Post Offices;
Chapel Stile Mon and Wed 9-10:00am.
Troutbeck Mon and Wed 11-12:00. Noon.
Grasmere Post Office, Tel 015394 35475. 1-4pm Mon, Wed & Fri.

Parish Council/ South Lakeland District Council
Lakes Parish; All meetings in Abeyance until further notice.
Details of Parish councillors on
Michael Johnson draws attention to the National Cyber Security Centre (part of GCHQ), who have set up a new email reporting site for suspicious emails, just forward them to . Phishing is not a harmless riverbank pursuit. When criminals go phishing, you are the bait. NEVER CLICK ON A SUSPICIOUS LINK, AND NEVER GIVE YOUR BANK DETAILS TO ANYONE. IF THEY SAY THEY ARE YOUR BANK, AND IT’S URGENT, HANG UP, WAIT 20 MINS, AND RING YOUR BANK DIRECT, ON ANOTHER PHONE IF YOU HAVE ONE.
Skelwith Bridge;

SLDC has now resumed the green bin waste collection, one bin per household per month. Please put your bin out on the day listed on your calendar. To keep the Refuse Collection Teams safe, the service will be operated by only 2 drivers, so will take longer. If your bin is not collected this time, it will be done on your next scheduled day. For more info contact SLDC Communications Team on 01539 793300.

Power cuts
Join Electricity North West’s Priority Register (PSR) now to access the extra support which is available to vulnerable people if there is a power cut. Tel 105, or go online

Gas Leaks
0800 111 999

Water Supply Issues
United Utilities 0345 672 3723,

County Council

Cumbria County Council
0800 7831966
For use in an emergency for those over 70, pregnant women, and those who are at risk of serious illness from COVID 19, and who do not have any other support available from Friends, Family or Neighbours.

From May 12th The Household Waste Recycling Centres including Rothay Holme have re-opened to domestic users. Restrictions will be in place, and the service will only be for items which cannot be stored safely at home. For more information, contact Tel 01228 22100 226601.

I ) Hospital Transport

North West Ambulance Service Patient Transport, (tel 01228 403031, cancer/dialysis 01228 406064.)
For those who do not qualify for the above, but who still need to get to hospital, contact Cumbria County Councils Transport Service Team, 0333 2406965 (option 5) or email, who will forward details to the appropriate district Hub to arrange transport to hospital using CCC Transport Operational Team (CTOT) who usually do the school and older person transport.
Community Grant for Transport to Medical Appointments. This fund DOES NOT OFFER DRIVERS/TRANSPORT, but can offer a small grant towards the costs of getting to hospital for treatment. One grant per person per month if you live in in a qualifying area. Contact Juliet on Available whilst funds last.

J) Mental Health/ Safeguarding

Cruse Bereavement Care adults and children 0844 477 9400 & 0300 600 3434
Child Bereavement UK 0800 0288840 Suicide prevention.
Dignity in Dementia. Accepting calls from anyone living with Dementia/ memory changes, and those they live with. Contact Diane on 07771 682378.
Domestic Abuse If in immediate danger dial 999.
If facing homelessness through Domestic Abuse, Contact South Lakeland District Council Homelessness Dept. 01539 733333 01539 72671 Domestic Abuse support for Females
Womens Aid Domestic Abuse support for women.
For children living with Domestic Abuse support available from
ManKind support for men living with Domestic Abuse 01823 334244 0808 8010327 support for men living with Domestic Abuse.
The Samaritans tel 116 123 anytime, day or night.

Contact Ambleside Parish Centre for current availability and opening times. Normally Tues and Thursdays 11am until 1pm. Sanitary, baby and GF products available.

Ambleside’s Foodbank on Tuesdays and Thursdays, 11am-1pm, is now able to offer baby products, female sanitary items, and GF foods thanks to extra donations, with home delivery for those unable to collect.

Those struggling with self-isolation can contact NHS volunteer responders on 0808 196 3646 or visit

Other information:

Ambleside’s international group for non-English workers, All Together Now/AWAZ , meets on Zoom on Fridays, 10.30am for International Story Group and Tuesdays 4-5pm, for the Kitchen Garden Group, with alternate demos on planting and cooking. Each Wednesdays 1-3pm, Dip In and Out international community hub takes place. Information, advice and support from or phone 07724 251821.

Ambleside’s May Parish Magazine is available online, email the Rector, Beverley Lock, on

Swift numbers are in serious decline globally due to climate change and a lack of insects and nesting sites. Over the past couple of years, volunteers in Ambleside have been recording the number of swifts they see, and in 2019 the largest group recorded around Ambleside was 63 birds, with 25 buildings being used and 37 suspected nest sites. The swifts have recently returned to the area, and to join in with swift counts in 2020 contact Pete Martin via or 07816 686166.


People have commented favourably that St Mary’s Church has kept the grass cut in the churchyard, by means of a special grass-cutting budget put aside for 2020, which will continue until funds run out. However, the Rector, the Revd Beverley Lock said that in line with other charities during the coronavirus, funds are limited due to loss of income: “While the community’s plans to raise funds to help pay for grass cutting and maintenance of the graveyard have had to be put on hold – plus the fact that Community Services workforce can’t work either, in such difficult times financially the church will be unable to maintain this present level of grass cutting indefinitely. However, the church hopes that this temporary approach will see it through until the community can come back together to help fund the care of the graveyard.”

Lakes Parish public conveniences remain open, contactless card payments only.

Trading Standards have warned Cumbrians, especially the housebound, to guard against cold callers and be extra vigilant of threats posed by telephone scammers.

These callers may target increasing numbers of people at home as a result of the spread of Coronavirus. Scams could include bogus health products, offers to check for coronavirus in your home and false claims about a new government tax refund programme. The County’s Trading Standards Authority urged people to speak to elderly and most vulnerable neighbours warning them about the potential risk. People self-isolating are warned never to hand over their bank or credit card or PIN number to anyone who offers to do their shopping.



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